Training for Treatment Coordinators
A Treatment Coordinator in an Orthodontic dental practice is a specialized role that involves working closely with patients to ensure they receive the best possible care during their orthodontic treatment.
This individual is responsible for guiding the patient through the entire treatment process, from the initial consultation to the end of treatment.
The Treatment Coordinator acts as a liaison between the orthodontist and the patient, providing information on treatment options, financial considerations, and the overall process of orthodontic care. They may also take photographs and X-rays, schedule appointments, and answer any questions the patient or their family members may have.
One of the most important roles of a Treatment Coordinator is to ensure that patients fully understand the orthodontic treatment process and the benefits of undergoing treatment.
This involves explaining treatment options, the expected timeline for treatment, and any potential risks or complications associated with the treatment. The Treatment Coordinator may also discuss financing options and help patients understand the cost of treatment and any insurance coverage they may have.
Overall, the Treatment Coordinator plays a crucial role in ensuring that patients have a positive and successful orthodontic treatment experience. They help patients navigate the complex treatment process, ensure that they have all the information they need to make informed decisions about their treatment and provide ongoing support throughout their treatment journey.
This series of articles is designed to offer you (the provider) and your treatment coordinator a framework for their development as well as topics to consider in their role.