To start a new case for the first time, we offer free consultations. The easiest way it to simply take a few pictures of the patient and send them to us by email, or using the liveChat right from this website.
Once you are happy with the treatment plan we have discussed, you can open up the case ticket yourself using the Doctor Portal with your account. If you do not yet have an account, please email us at firstname.lastname@example.org and we can get your setup right away.
Once you have an account, you will be able to access the portal by clicking on this link (please bookmark it for easy reference). You can also access by going to www.orthosnap.com and clicking "Doctor Login" in the upper right.
Here is a link to a 7 minute video that walks through how to get started:
You can also send along any digital photos or attachments and we will attachment to the case that you can access anytime from the Doctor Portal.
Once you have created the case, please print the Work Ticket and send it along with your impressions and when we receive it, we scan the barcode and your case is check-in! No more trying to figure out spellings and handwriting!
Please note that you should not send Plaster Molds since we use special material in order to create the mold! Check out this article on how to take and send us high quality PVS impressions.
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If you have questions or need to speak with someone at Orthosnap, please reach out to us at email@example.com.