Yes, you can upload STL files from almost any scanner — and that’s fantastic. To keep things moving, simply include the Rx form so we can start your case right away.
📤 Scan Alone Isn’t Enough
Submitting an STL file gives us your patient’s scan — a great first step! To ensure we can begin treatment right away, don’t forget to include the case details. This helps our team understand exactly how to proceed and deliver the best results for your patient.
That’s why every case must include an Rx submission through the Orthosnap Portal.
This Rx lets us know:
What type of treatment is required
Which teeth should be moved (and which shouldn't)
Preferred treatment goals
Any special instructions or clinical notes
✅ How to Submit a New Case
🚀 How to Submit Your Case (the Complete Way)
Upload your STL file — from iTero, 3Shape, Medit, or almost any scanner.
You can start your case submission right here: Submit your case on the Orthosnap Portal
Need help with the steps? We’ve got you covered: Step-by-step article: How to Submit a Case Online
📹 Watch this Video to Learn How to Submit a New Case : Link here!
📝 Pro tip: Submitting your scan without an Rx is like ordering a prescription without telling the pharmacist what it’s for.
💡 Think of it this way: STL = image of the problem. Rx = instructions for the solution.
✨ Why It Matters: Without an Rx, scans sit in our system without direction. That can lead to:
Delays in aligner creation
Unnecessary back-and-forth
Misinterpreted treatment plans
So before you close your browser, double-check: STL file uploaded? Great. Rx submitted? Even better.
Let’s keep your cases moving smoothly!
If you have any additional questions or concerns, feel free to click here to contact us—we’re here to help!🌟
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