Before sending in your impressions, it’s best to create an order in the Portal first. This ensures that all essential information is captured—such as the patient’s details, prescription (Rx), impression info, special instructions, and more.
Using the Portal streamlines the process and helps prevent delays or missing information.
For step-by-step guidance, you can refer to this article on how to submit an order.
✅ Option 1: Export STL Files from CEREC Omnicam or Primescan
If you're using a CEREC Omnicam or Primescan, you can export STL files and upload them to Orthosnap.
🔹 Note: If you have a DS Core account, you can also submit scans directly to Orthosnap through DS Core.
🔸 Important: You'll still need to submit the Rx form through the Orthosnap Portal.
📧 Option 2: Share via Email Using Patient Share
You can also share scans via Patient Share by sending them to:
📩 vendor.dscore@orthosnap.com
🔗 Option 3: Connect Your DS Core to Orthosnap (via Invitation Link)
Set up a direct connection between Orthosnap and Dentsply’s DS Core:
Click the invitation link here.
Sign in to your DS Core account
Follow the on-screen instructions to complete the connection
🧪 Option 4: Add Orthosnap as a Preferred Lab on DS Core
Open the menu and select Preferred Labs
Click Add Preferred Lab (blue button)
Search for Orthosnap
Select the lab and click Add Lab
Confirm by clicking Edit Lab (blue button)
Click the left arrow at the top left to return to the lab list
🎥 Need more help?
Check out this instructional video from Dentsply for a step-by-step walkthrough.
If you have any additional questions or concerns, feel free to click here to contact us—we’re here to help!🌟