You can now look up Orthosnap in your iTero software and send scans directly!
💡 Note: If you’re unable to locate Orthosnap’s lab ID on your iTero scanner, we recommend contacting iTero support for further assistance.
iTero Customer Support #: 1-800-577-8767
📌 Please note that Orthosnap is listed under Lab ID #467239.
If you need to export a file from your iTero... this is how it's done:
Before you Scan
Before starting to scan the patient, make sure you choose the option “icast” or “irecord”. This is important because if you choose the “Invisalign” option, you will not be able to export these files to easyrx.
Also, the computer must have orthoCAD installed.
Where are the Files Saved?
Once you have scanned both arches and the bite, the .STL files will be stored in "myaligntech.com"
Log into "myaligntech.com" or "mycadent.com"
This will take you to the orders page where your scans are.
Look up the patient and click on their ID #. This will take you to the order information page. Or you can just scroll down to your orders and click on the patient's ID #.
How do I export the files?
Follow these steps:
Click on "Export" (OrthoCAD 3.5 or higher). Now a study model will pop up and a box that says “OrthoCAD Export”.
Export type: Choose the “Open Shell” option.
3. Data Format: Choose “File per Arch" (arches oriented in occlusion).
4. Folder Name: Change this from the number to the name of your patient so that when you save it, you know who it is.
5. Once you hit export, a window should pop up saying "Export Done"
Uploading STL Files to the Orthosnap Portal
Back in the Orthosnap portal, while you're creating a new patient order, there is a dedicated field where you can either drag and drop or upload the STL file required to submit the Rx.
Once you’ve exported your STL files from your scanner, we strongly recommend submitting a new order through the Orthosnap Portal.
Check out this Article.
This method ensures that all necessary information is captured, including the patient's details, Rx (prescription), impression information, special instructions, and more.
Using the Portal not only streamlines the process but also helps prevent delays or missing information.
If you have any additional questions or concerns, feel free to click here to contact us—we’re here to help!🌟